Senior New Business Developer, Tier 1 Retail

Job Summary

The Senior New Business Developer is responsible for driving net-new business by establishing relationships and creating selling opportunities within Tier 1 national and global retailers.

This role is focused on building trust with new prospects and generating high-value opportunities that expand ACI Worldwide’s in-store and on-channel solutions footprints.

Success in this role requires a self-starter mindset, strong business development skills, and the ability to create opportunities from the ground up. The Senior New Business Developer owns quota attainment for net-new logos within their territory and reports to the SVP of North American Sales.

This individual must deeply understand customer needs, partner with cross-functional ACI resources, and position ACI’s value proposition effectively to close deals. Expertise in selling complex payment solutions is essential.

Key Responsibilities

Drive net-new logo acquisition in assigned territory and achieve individual sales quota.
Own prospect relationships, identifying and engaging key stakeholders and decision-makers at national and global retailers.
Act as the primary orchestrator of the sales process, coordinating internal resources to deliver compelling customer conversations.
Maintain expert-level knowledge of customer needs in POS, payment orchestration, and fraud solutions, aligning ACI’s offerings to address the business challenges of enterprise retailers.
Identify and develop opportunities to further establish ACI’s omni-channel footprint covering both in-store and secure eCommerce solutions.
Maintain and update master account plans, ensuring alignment with ACI’s strategy and bringing in technical specialists as needed.
Conduct regular customer due diligence (news, financials, competitive landscape, organizational changes).
Provide timely updates to leadership on key developments and next steps to advance opportunities.
Develop short- and long-term selling strategies, mapping stakeholder structures to ACI’s agenda.
Manage the end-to-end sales cycle, from proposal through contract and post-sales support, maintaining accurate CRM records and pipeline hygiene.
Stay current on ACI products, enhancements, and industry trends, addressing competitive pressures with informed customer conversations.
Ensure compliance with corporate policies and risk management requirements.

Required Knowledge, Skills & Experience

Bachelor’s degree or global equivalent.
10+ years of experience in enterprise sales, with a proven track record of selling complex payment solutions to Tier 1 retailers.
Strong leadership and relationship-building skills.
Excellent verbal and written communication skills.
Deep understanding of payment industry trends, competitive offerings, and market drivers.
Ability to manage complex sales cycles and orchestrate cross-functional teams.

Preferred Qualifications

MBA preferred.
Strong presentation and PowerPoint skills.
Experience in product management or technical solution selling a plus.

Work Environment

Standard telecommuting home office environment
Majority of time spent on PC.
Travel required, including potential international.

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

Ensure Accountability: holding self and others accountable to meet commitments.
Drives Results: consistently achieving results, even under tough circumstances.
Customer Focus: building strong customer relationships and delivering customer-centric solutions.
Cultivate Innovation: creating new and better ways for the organization to be successful.
Collaborates: building partnerships and working collaboratively with others.
Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the United States on a full-time basis. 

In return for your expertise, we offer a opportunities for growth, career development, and a competitive compensation, no-cap commission, and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com or careers.aciworldwide.com and reference requisition #19751.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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