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Senior Solutions Architect (HYBRID TO WORCESTER, MA)

The Hanover Insurance GroupWorcester, MAHybridFull-time

$115K–$145K

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Aug 14, 2026, 2:52 PM UTC
3 hours ago
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Aug 14, 2026, 2:52 PM UTC
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Description

We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid work arrangement.   POSITION OVERVIEW:   The ideal candidate will possess strong business and technical acumen, with a proven track record of designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels.    This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric, and AI-enabled solutions.    This is a full-time, exempt position.   IN THIS ROLE, YOU WILL:      Solution Architecture & Leadership  Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives.  Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions.  Develop architecture roadmaps aligned with enterprise architecture standards and business objectives.  Lead architecture reviews, design workshops, and technical governance processes.  Provide technology leadership throughout the software development lifecycle.    P&C Insurance Domain  Design solutions supporting P&C insurance capabilities including:   Policy Administration, Underwriting, Claims, Billing  Agency/Broker Portals  Customer Self-Service Platforms  Rating and Pricing  Regulatory and Compliance Requirements  Collaborate with business leaders to modernize legacy insurance applications and integrate third-party insurance platforms.    Digital & Customer Experience  Architect customer-facing web and mobile applications that improve customer acquisition, servicing, and claims experiences.  Design omnichannel experiences integrating portals, mobile apps, CRM platforms, and contact centers.  Ensure high availability, security, performance, and scalability across customer-facing solutions.    Cloud & Emerging Technologies  Lead adoption of cloud-native architectures on Microsoft Azure.  Define containerization and deployment strategies using Kubernetes.  Evaluate and implement Generative AI (GenAI) use cases such as:   Intelligent customer service  Claims automation  Knowledge assistants  Underwriting support  Document processing and summarization  Drive integration strategies leveraging APIs, microservices, and event-driven architectures.    WHAT YOU NEED TO APPLY:   Bachelor’s degree in computer science, Engineering, Information Systems, or related field.  10+ years of IT experience with 3+ years in Solution Architecture roles.  Property & Casualty (P&C) Insurance industry experience required.  Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen)  Proven experience leading large-scale enterprise transformation initiatives.  Experience working with distributed Agile teams.  Strong hands-on experience in Java-based Full Stack Development:   Java  Spring Boot  Microservices Architecture  React, Angular, or modern JavaScript frameworks  Mainframe experience is a plus  Extensive experience with workflow and BPM platforms such as Pega Cloud & Infrastructure  Microsoft Azure Cloud  Azure Kubernetes Service (AKS)  Docker and Containerization  Kubernetes  CI/CD pipelines and DevOps practices  Integration & APIs  API-led architecture  Enterprise Integration Patterns  Event-driven architecture  Messaging platforms (Kafka, Azure Service Bus, etc.)  Mobile & Customer Applications  Experience architecting and delivering:   Mobile applications (iOS/Android)  Customer self-service portals  Agent/Broker portals  Digital claims and policy servicing platforms  Generative AI  Experience implementing Generative AI solutions using:   LLM-based applications  RAG (Retrieval-Augmented Generation)  AI-powered chatbots and assistants  Intelligent document processing    P&C insurance platform experience such as Guidewire, Duck Creek, Majesco, or similar.  Experience with domain-driven design (DDD).  Azure certifications and cloud architecture certifications.  Experience with data and analytics platforms supporting insurance operations.  Strong understanding of security, compliance, and regulatory requirements within the insurance industry.  Strategic thinking and architecture leadership  Excellent stakeholder management skills  Strong communication and presentation abilities  Problem-solving and analytical mindset  Ability to influence executive and technical teams  Mentorship and technical leadership